As a company we won't be changing he way we use your personal data.
HOW DO WE KEEP YOUR PERSONAL DATA SECURE
Your personl data is kept secure because our Client databas is cloud based and held on secure servers.
Our emails are held on a Giacom hosted exchange which is GDPR compliant.
Our phones and tablest which my have some Client data on can be remotely wiped clean of all info if device is lost or stolen.
TYPES OF PERSONAL DATA WE COLLECT AND HOW WE USE IT
The personal data we hold, is your name, address, contact numbers and emal address. This used to keep in touch wih you before, during and after works have been carried out for you.
This information is used to identify you and when you call us, to be able to book you in for works quickly and efficiently and to be able to send you quotes and invoices when applicable.
Your data is NEVER shared with 3rd Parties.
Access to your personal data is password protected.
We regularly monitor our system for possibe vulnerablities and attacks, in order to identify ways to further strenghen security.
HOW LONG DO WE KEEP YOUR PERSONAL DATA
We will keep the personal data you give us a long as necessary to comply with our Legal and Contractual obligations.
If you've not used your account for more than five years, it wll be flagged as inactive and then deleted off our system.
WHEN DO WE COLLECT YOUR PERSONAL DATA
When you visit our website and make an enquiry.
When you call us to purchase a product or service.
When you engage with us on Social Media.
When you contact us by any means with queries, complaints etc.
When you book any kind of appointment with us.
When you choose to complete any surveys we send you.
When you comment on or review our products or services.
When you fll in any forms.
WHAT ARE YOUR RIGHTS OVER PERSONAL DATA
You have the right to request:
Access to personal data we hold about you, free of charge in most cases.
The correction of your personal data when incorrect, out of date or incomplete.
To ask for your personal information or to have your personal information removed off our database
Please call 0208 444 5630